Administrative Bureau

Thank you for visiting the Administrative Service Bureau web page.  The Administrative Services Bureau is responsible for critical administrative support functions including Budget and Finance, Information Technology Services, the Concealed Handgun Permit Unit, Human Resources/Background Investigations and Criminal Justice Records.  The Budget and Finance Unit prepares and monitors the Sheriff’s Office budgets, totaling nearly $70 million.  The Information Technology Unit is responsible for procuring, and maintaining all of the Sheriff’s Office computer and electronic data processing assets, with the exception of radio systems.  The Concealed Handgun Permit Unit processes all applications for concealed handgun permits.  The Human Resources/Background Investigations Unit processes all applications for employment for both sworn and non-sworn positions; tests and screens candidates; and manages human resources records.  The Records Unit types and maintains police case reports and other criminal justices records.

General Information

The El Paso County Sheriff's Office Public Information Section has the important responsibility of serving as a liaison between the community and the Sheriff's Office. We continually strive to provide this service to our citizenry with the tenets of community oriented policing as the foundation of this section.

Specifically, the Public Information Section is responsible for the dissemination of accurate and timely public safety information to the community through media releases, social media, and various publications. By performing this service, we serve as the conduit through which the public is made aware of matters that are of interest to our community.

Reporters and news agencies provide an essential service by distributing information to citizens in a timely fashion, especially during a time of crisis.  The Public Information Officers build cooperative partnerships with the media and provide them with accurate and timely information.

A final responsibility of the section is to direct the Sheriff's Office involvement in legislative affairs at the federal and state levels. From law enforcement's viewpoint it is important that public safety related legislation, which is introduced and discussed before the U.S. Congress and the Colorado General Assembly is closely monitored. This is critical in order to ensure legislation that enhances the safety of our communities becomes law, and legislation, which is detrimental to public safety, is defeated.

Jacqueline Kirby serves as the Public Information Officer; her contact information is below.

Jacqueline Kirby - [email protected] - (719) 520-7183 office


General Information

Welcome to the Support Operations Division web page. The Support Operations Division is comprised of over 60 personnel and is responsible for providing a communication connection between the Office and the community, as well as ensuring the required manpower and material resources are available to meet the Sheriff's Office mission requirements.

The Support Operations Division is made up of eight sections.

  • The Communications Section provides the link between the public and police, fire or medical assistance, answering all emergency and non-emergency requests from citizens of the unincorporated portions of El Paso County. 
  • The Radio Systems Manager position is responsible for providing the Sheriff's Office with coordination, resolution and acts as the primary point of contact, towards the operation of radio users’ equipment on the Pikes Peak Regional Communications Network (PPRCN) 800 MHz Trunked Radio System.  The manager also is responsible for maintenance of department equipment, contracts and/or budgets for radio users’ fees and maintenance.
  •  Fleet Services is responsible for the acquisition, maintenance, assignment, and disposal of vehicles for which the Sheriff’s Office has responsibility.  This includes maintenance and repair to over 398 units to include, but not limited to utility trailers/motorcycles, SUVs’, large wildland fire and hazardous material vehicles, special purpose units such as K-9, Mounted Patrol units, snowmobile’s, mobile Command Post, and 53 Metro VNI units.
  •  The Training Section is responsible for coordinating and scheduling all training within the Sheriff’s Office to include recruit training academies.  This section is also responsible for the development, implementation and administration of all Sheriff’s Office training programs as well as the coordination of all training through other agencies, institutions and providers.
  •  Professional Standards major function is the receiving, processing and investigation of complaints made against members of the Sheriff's Office.  To ensure public trust and maintain the integrity of the Sheriff's Office, the Professional Standards Unit conducts immediate, thorough and objective investigations of all complaints.
  •  Community Relations and Outreach Unit continuously strive to maintain open communication between law enforcement and the community we serve.  The unit was based on the recognition of the need for mutual understanding and cooperation to solve community and neighborhood problems.  Through effective relationships, community members learn about policing while law enforcement members learn about the policing needs of the community. 
  •  Support Services Manager
  •  Special Operations